Cookie Policy
Cookie Policy
Last Updated: [Date]
This Cookie Policy explains how Eleanor's Florist ("we", "us", or "our") uses cookies and similar technologies when you visit our website www.eleanors.ie. It should be read alongside our Privacy Policy at [99999999}
1. What Are Cookies?
- Small Text Files: Cookies are small text files placed on your computer, smartphone, or tablet when you visit a website.
- How They Work: They allow the website to remember your actions and preferences—such as keeping bouquets in your shopping basket while you browse—over a period of time.
2. How We Use Cookies (Irish DPC Rules)
Under Irish ePrivacy Regulations and GDPR, we divide cookies into two main groups:
- Strictly Necessary Cookies: These are essential for our online flower shop to function (such as checkout and security). They do not require your consent and are always active.
- Non-Essential Cookies: These include analytics, performance, and marketing cookies. In line with Irish Data Protection Commission (DPC) guidelines, we will never place non-essential cookies on your device unless you give us clear, active consent via our cookie banner.
3. Types of Cookies We Use
| Cookie Category | Purpose | Consent Required? | Examples |
|---|---|---|---|
| Strictly Necessary | Enables core e-commerce features like adding items to your cart, entering delivery Eircodes, and processing secure payments. | No (Exempt under Irish law) | Platform session cookies ([e.g., Shopify / WooCommerce]), payment security ([e.g., Stripe]). |
| Functional / Preferences | Remembers choices you make on our site, such as your preferred currency (€) or delivery location. | Yes | Language or region preference cookies. |
| Analytics & Performance | Helps us understand how visitors browse our bouquets and which pages are most popular so we can improve our shop. | Yes | [Google Analytics 4 |
| Marketing & Social Media | Used to show relevant seasonal flower reminders (e.g., Mother's Day or Valentine's Day) on social media platforms. | Yes | Google Ads] (Delete if not used). |
4. Third-Party Cookies
Some cookies on our website are set by trusted third-party services we use to run our online store:
- E-Commerce Platform: [e.g., Shopify] uses essential cookies to manage your shopping basket and checkout process.
- Payment Providers: [e.g., Stripe / PayPal] may set security cookies to prevent fraudulent card transactions.
- Social Media Plugins: If you click a button to share a bouquet on Instagram, Facebook, or Pinterest, those platforms may set cookies in accordance with their own privacy policies.
5. How to Manage or Withdraw Your Cookie Consent
You have full control over how cookies are used on your device:
- Our Cookie Banner: You can accept all cookies, reject non-essential cookies, or customise your choices when you first visit eleanors.ie You can change or withdraw your consent at any time by clicking the "Cookie Settings" link in the footer of our website.
- Browser Settings: You can also block or delete cookies through your web browser settings (such as Google Chrome, Apple Safari, Mozilla Firefox, or Microsoft Edge). Please note that blocking strictly necessary cookies may stop our shopping cart and checkout from working properly.
6. How Long Do Cookies Stay on My Device?
- Session Cookies: These are temporary and are automatically deleted as soon as you close your web browser.
- Persistent Cookies: These stay on your device for a set period (for example, to remember items left in your basket) or until you manually delete them. In line with Irish DPC guidance, consent preferences are renewed at least every 6 months.
7. Updates to This Policy
We may update this Cookie Policy from time to time if we add new tools or features to our website. Any changes will be posted on this page with an updated "Last Updated" date.
8. Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: kevin@eleanors.ie
- Address: North Circular Road, Tralee V92 TR2F Co. Kerry